Commitment to Accessibility
St. Louis Escape is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve this goal.
Conformance Status
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a set of guidelines developed by the World Wide Web Consortium (W3C) to ensure that digital content is accessible to a wider range of people with disabilities. These guidelines define how to make web content more perceivable, operable, understandable, and robust.
Ongoing Efforts & Known Limitations
Despite our best efforts to ensure accessibility across the entire St. Louis Escape website, there may be some areas that are not yet fully accessible. We are currently in the process of implementing changes and conducting thorough audits to identify and rectify these issues.
Areas we are actively reviewing and improving include:
- Ensuring all images have appropriate alternative text.
- Verifying that all interactive elements are fully navigable via keyboard.
- Reviewing color contrast ratios to meet minimum requirements.
- Ensuring all form fields have properly associated labels.
- Providing captions and transcripts for all video and audio content.
We view accessibility as an ongoing effort and are committed to the continuous assessment and improvement of our digital properties.
Third-Party Content
Our website may occasionally link to or use content hosted on third-party platforms (e.g., booking engines, social media feeds, video platforms). While we strive to only associate with accessible partners, we cannot always control the accessibility of content outside of our direct domain.
Feedback & Contact
Your feedback is essential to us. If you encounter any accessibility barriers on our website, or if you require assistance with any part of the site due to an accessibility issue, please contact us. We will make all reasonable efforts to address your concerns and provide you with the information you seek in an accessible format.
Please include in your communication:
- The nature of your accessibility concern.
- The web address (URL) of the page you were on.
- Your preferred method of response (email or phone).
info@stlouisescape.com — We aim to respond to all accessibility feedback within 3–5 business days.
Formal Complaints & Escalation
We hope to address any concerns directly and promptly. If you are not satisfied with our response, you are encouraged to escalate your feedback to a member of our management team by contacting us at the email address above.
Thank you for helping us make St. Louis Escape a more accessible experience for everyone.
