FREQUENTLY ASKED QUESTIONS

ARE YOUR ATTRACTIONS HANDICAPPED ACCESSIBLE?

NO! The entire attraction is on the second floor of the building, so it is not easy to get to for anyone in a wheelchair. The building is over 100 years old and has a very steep staircase making it virtually impossible to move up a wheelchair.

HOW CAN I ADD ADDITIONAL PLAYERS TO MY BOOKING?

ALL ROOMS ARE PRIVATE UNLESS otherwise noted. Once you book with at least four slots that room is now booked. Only the number of spots you've booked can play the game. You can add additional players later but only at the door. In other words you booked a room and purchased five slots but you want to add one more. Just bring the sixth person to the booking and pay at the door.

How much does it cost per person?

Rooms cost $30.99 and Mini Golf is $11.95. Pinball play is $1.00 per game. We also offer soda and alcohol.

WHERE DO YOU WAIT TO PLAY AND HOW EARLY CAN WE ARRIVE?

Our escape rooms feature a lobby with pinball and arcades plus multiple escape rooms and mini golf. Our lobby is limited. If you book an escape room DO NOT show up more than 10-15 minutes prior to your scheduled booking. If you book MINI GOLF show up EXACTLY at the time of booking. Mini Golf players DO NOT show up prior to your booking time. Escape room players you MUST show up at least 10 to 15 minutes prior to the booking. Our lobby has restrooms, tables and chairs.

DO WE REALLY GET LOCKED IN A ROOM?

Yes, but the entrances of all escape rooms are ALWAYS unlocked. If you must exit, you simply come right back out the way you came in. The goal of the game is to proceed forward by escaping each consecutive room to the final door. If you get out of the escape room before 60 minutes elapse, you win!

Every escape room in town claims to be the best in St. Louis. Why is St. Louis Escape the Best?

St. Louis Escape isn't just the best escape room facility in St. Louis but one of the top 10 escape room facilities in the entire world! People come from all over the world to St. Louis just to play our escape rooms. From the creators of America's best haunted house "The Darkness" we feature immersive rooms, animations, special FX, and interactive storylines. Most other local escape rooms are typically one room, limited immersion, or no special FX. We offer an EXPERIENCE like no other escape room facility in St. Louis.

THERE IS A BIG GAME ON TONIGHT AND I DON'T WANT TO MISS IT… DO YOU SHOW SPORTS IN THE LOBBY?

Yes we do! You can watch the game in our massive lobby on a huge television. And yes, we have all the sports channels. Every night we're open the televisions are showing the hottest games. So before your escape room adventure or after, check the scores and check out the games. JUST ASK OUR GAMEMASTERS to change the channel to any sporting event.

DO YOU OFFER BATHROOMS?

Yes, we have restrooms in our escape room lobby.

Are your rooms scary?

We do own the world's best haunted house next door - The Darkness. However most of our escape rooms even with scary themes aren't scary. Some rooms are darkly lit, or have some scary props. We do not feature live actors who try and scare you. Haunted Mansion has some scary animations but guests can choose a family friendly version or a scary version. Most of our themes are not scary to most people.

MUST I SIGN A WAIVER FORM BEFORE PLAYING?

Anyone over 18 does not need to sign a waiver…but we are NOT responsible for ANY injury. By agreeing to play the game you're accepting all responsibility for any and all injury. You play at your OWN RISK! If for any reason you feel sick, or need medical attention simply walk out of the escape room and come back to the lobby, or have someone from your group offer you assistance. We can suspend the game and resume later. We reserve the right to have everyone sign a waiver, however you must understand that you play at your own risk. If you have any type of medical condition that might cause you problems, check with a doctor before playing. Escape Rooms can be exhausting both mentally and physically. If you suffer from any type of claustrophobia or are prone to panic attacks you should NOT play Escape Rooms.

CAN I BOOK THE ENTIRE FACILITY FOR TIMES NOT LISTED ON YOUR WEBSITE?

Yes we offer company and private events. Please see our Corporate Party page for more details or email info@stlouisescape.com.

How many people can play at once in each room?

Cellar up to 12 - Blackbeards Curse 8 - Frankenstein 10 – Wizard of Oz 10 – Jurassic Island 10 – Haunted Mansion 10 – Dracula 10 - Alien 6. You can add MORE players over our booking limit but only at the door. Keep in mind increasing the number of players makes the room cramped.

Why would you want to book a company party with St. Louis Escape?

St. Louis Escape is the PREMIER escape room facility in St. Louis and one of the ten best in the world. We offer eight different escape room experiences plus retro golf and pinball. Each one of our rooms are immersive with special FX and amazing attention to detail.

DO WE PLAY THE GAMES WITH STRANGERS?

NO. All of our rooms are PRIVATE - meaning once a group books only your group can play. There is a minimum of four slots booked to reserve a room. You could play with fewer than four but you must book four slots to reserve the room. You can also add more players to a room after the fact but only at the door. Once a booking has been placed the room is booked and no one else can book into your room.

WHERE IS THE ENTRANCE?

Good question… do you know where The Darkness is located? The Darkness is actually in building 1525 South 8th Street and St. Louis Escape is located in the attached building at 1517. So to be exact it's the building next door to The Darkness. You simply look for the door with the St. Louis Escape sign on it… open it and GO UPSTAIRS!

DO YOU HAVE ANY TIPS FOR PLAYING THE GAMES?

Yes!!! Not everything is a clue and some items may seem to be clues but are not. Work as a team. Bring paper and a pen so you can write down notes. All of our escape rooms consists of three to five rooms each. In other words almost all other escape rooms are simply one single room, whereas our escape rooms have several you break into and discover as part of the same experience. You may get to the end, but need to locate something back in the first room to escape. In other words just because you've escaped the first room doesn't mean you may or may not need to backtrack to crack the last room. No climbing. Every clue is within standing reach. Be gentle – nothing requires brute force. Have fun!

ARE THERE REFUNDS FOR ANY REASON?

No refunds for ANY reason. You're booking a time slot that is now no longer available for another group to book. However with 24 hour advance notice we can cancel your booking and issue your group a credit to book another day. Email us at info@stlouisescape.com for cancellations.

CAN WE PLAY PINBALL AND ARCADES WITHOUT BOOKING MINI GOLF AND ESCAPE ROOMS?

Yes. Our pinball and arcades are available whenever we're open for escape rooms. Additionally there is a bill changer on site.

HOW CAN I CHANGE A PLAYER AFTER BOOKING?

This is one of our most common questions! You booked and you put peoples names on the booking. This doesn't matter. If one of your parties guests can't make it bring someone else. Their name doesn't actually matter. Additionally you can bring additional players and pay for them at the counter the day of your escape.

IF WE RESERVE THE ROOM AND CAN'T MAKE IT, DO YOU ALLOW REFUNDS?

NO, once the room is reserved for your group – it's final. You can however transfer your booking to a different group of friends, co-workers, etc. We can also give a credit to book another day.

SHOULD WE TIP THE GAMEMASTERS AND DO YOU TAKE CASH FOR WALK UP BOOKINGS?

YES you should tip your game master if you feel they did a great job. We also have a bonus system for our game masters, when leaving a review mention them as part of your review. Tips aren't required but much appreciated. We do not take cash for walk ups only credit cards.

IF WE SHOW UP LATE, CAN WE STILL PLAY OUR ESCAPE GAME?

Yes. However, five minutes after your scheduled time, your one hour timer starts ticking down. We can still load you into the game and you can still play, but with less than an hour to complete the game.

CAN WE BOOK A PRIVATE ROOM?

Currently all rooms are private but you must book at least four slots. You can play with less than four players but you still have to pay for four or more slots. Players can also be added the day of with a credit card at our check in counter.

ARE WEAPONS ALLOWED INSIDE THE ESCAPE ROOMS?

NO! Do not bring any with you.

CAN YOU EXPLAIN THE PARKING SITUATION?

There is a city parking lot to the side of the facility, and street parking directly in front of our building. The street is a dead end road, so park along the side of the on-ramp which is directly in front of the building. We own the parking slots in front of the building and the circle. You're free to park anywhere in front of our buildings or inside the circle. Do not block in other cars. DO NOT LEAVE VALUABLES IN YOUR CAR! We provide LOCKERS! Use them to store your valuables inside the building. Even though we're located in the city our cars have rarely been tampered with, however we suggest when in the city leave your window down. St. Louis Escape is on a dead end street, with no walk by traffic. Almost no one walks around our building but customers.

WHAT ABOUT CHILDREN? IS THERE AN AGE LIMIT?

NO, however we do not suggest the games for anyone under the age of 12. Each player under the age of 18 must have their parents sign a waiver on their behalf. Children between the ages of 8 and 17 are permitted only with an adult. Adults must purchase the tickets and play the game with any and all minors at all times.

ARE WALK-UPS WELCOME?

YES! All bookings are done ONLINE. However if you simply walk up you can always check to see availability. Depending on when you arrive, you could go in with no wait – even if the website shows it is fully booked (due to a cut-off time in the online reservation system). Even if you visit us at the last minute doesn't mean you can't still book online from your phone. Click on the BOOK NOW button to see what is available.

HOW CAN I PAY?

We have a credit card machine and can charge anyone for a walk up.

ARE THE LIGHTS TURNED OFF?

NO!

HOW FAR IN ADVANCE SHOULD WE BOOK?

We recommend booking as far in advance as possible. Our rooms sell out often. If you have a certain date in mind, book now. Keep in mind that you can just walk in at anytime to see if we have openings – typically we do.

DO I NEED TO WEAR ANYTHING SPECIAL?

Nope, wear whatever you want. However we do suggest you don't wear heels or big looping jewelry. In fact, come casual wearing tennis shoes and a t-shirt. So again come casual.

ARE THEIR ANY REASONS SOMEONE WITH MEDICAL CONDITIONS SHOULDN'T PLAY?

Yes. In the Cellar there is an area where you have to crawl. If you can't crawl the Cellar isn't the game for you. If you're prone to seizures keep in mind that we do NOT use strobe lights however there are many lights that blink. To enter St. Louis Escape you must go up several stairs. Make sure you're in good medical and physical condition. Some rooms may have moving floors if you're prone to motion sickness you might not want to play Wizard of Oz. We may or may not ask you to sign a waiver. By agreeing to play the game you're agreeing to release our business from any injury. If you suffer from any type of claustrophobia or are prone to panic attacks you should NOT play.

DO WE NEED ANY SPECIAL PUZZLE SOLVING SKILLS TO PLAY YOUR GAMES?

NO! However if this is your first time playing an escape room we suggest you play the easiest game first. The Wonderful Wizard of Oz is the easiest game. Please check escape rates for each game. First time players should avoid Dracula and Frankenstein.

GROUPON QUESTIONS?

Our most common question is Groupon isn't working to book certain rooms. Answer: Groupon ONLY applies to Blackbeard's Revenge and Frankenstein. The next most common question is how can I add more players into my room after booking. Answer: Once you check in at our counter request to add MORE players. New guests will be added to your game upon payment during check in. Groupons can't be used for walk in bookings or add on players.

DO YOU NEED A BOOKING FOR RETRO GOLF?

YES!!! We only have limited capacity for mini golf. Check our website and book. You're always welcome to stop in and check if we have availability but please don't be disappointed if we can't accommodate you. Sometimes we can't get you into mini golf but we can with escapes and vice versa. Some days we have availability for both golf and escapes. The best bet is to book NOW CLICK HERE!

CAN WE HOST A PARTY OR BIRTHDAY PARTY AT YOUR FACILITY?

Great question and the answer is YES! We have a lobby with tables and chairs. You can claim ONE TABLE to use prior to or after an escape/mini golf booking for no more than 45 minutes. Furthermore limited to only the people who played an escape room or mini golf. Our lobby isn't able to host huge party groups. Lastly, if you want to host a massive party/event we offer that on Mondays or Tuesdays for a PRIVATE event. Email us for details. Spreading out groups into our escape rooms and golf plus lobby we can host groups of up to 100 people.

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St. Louis Escape: St. Louis, Missouri's world-class, Hollywood-quality escape room games complete with interactive puzzles, special effects, and much more.

You and your group can play the escape rooms by booking them in advance –
click here to book your adventure now. Recommended by EscapeAuthority.com and hundreds of escape room owners from around the globe. Are you ready to crack the codes, find the clues, solve the puzzles and escape in 60 minutes or less? St. Louis, Missouri has many escape room attractions, but the most immersive rooms are produced by the team adjacent to The Darkness in downtown St. Louis, Missouri. No other room escape game can compare to the high end realism, special effects, puzzles, clues, and detail. Play multiple escape rooms with new themes arriving throughout the year! Have you ever imagined being a fearless explorer, finding hidden treasure, solving the mysteries of the ages or other exciting adventures depending on our current rooms? Our escape rooms give you the adventure of a lifetime! We also offer corporate group events, team building activities, birthday parties, pinball and much more. Our escape rooms also feature an amazing lobby perfect for your groups to socialise while you wait.

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